Frequently Asked Questions


Do you have any questions? No problem! Below are the most common questions we are asked.  If you need further detail or wish to contact us directly, please click here, which will take you to our "Contact" page.

What are the dimensions of your shoes in terms of length and width?

  • Click here to see a sizing chart for all the shoe sizes we currently offer.

Where can I purchase your shoes? 

  • Currently our shoes are available through our billyfootwear.com website or by searching BILLY Footwear on amazon.com, yoocan.com, and indemedical.com. We are actively pursuing other online platforms and brick&mortar retailers. Stay tuned for further information and announcements.

On your website I only see seven different shoes. Do you plan to offer more in the future? 

  • Absolutely! The shoes currently shown on our billyfootwear.com website are our initial seven, the Magnificent Seven, if you will. We are actively developing samples to expand our line. Stay tuned for further information and announcements.

I need wider shoes than what you currently offer. Do you plan to offer wider shoes in the future? 

  • Yes! The shoes currently shown on our billyfootwear.com website are a standard width. We are actively developing/designing wider shoe options. Stay tuned for further information and announcements.

Do you plan to offer 1/2 sized shoes in the future? 

  • Indeed! The shoes currently shown on our billyfootwear.com website are in whole sizes. We plan to have both whole and 1/2 size shoe options soon. Stay tuned for further information and announcements.

My child's feet are smaller than a Kid's size 11? Do you plan to offer smaller Kid's shoes in the future? 

  • For sure! The shoes currently shown on our billyfootwear.com website only go down to a kid's size 11. We plan to have smaller shoe options beginning in August of 2017. Stay tuned for further information and announcements.

My feet are larger than a Women's size 10? Do you plan to offer larger Women's shoes in the future? 

  • Oh yeah! The women's shoes currently shown on our billyfootwear.com website only go up to women's size 10. We plan to have larger shoe options soon. Stay tuned for further information and announcements.

My feet are larger than a Men's size 12? Do you plan to offer larger Men's shoes in the future? 

  • Yup! The Men's shoes currently shown on our billyfootwear.com website only go up to men's size 12. We plan to have larger shoe options soon. Stay tuned for further information and announcements.

Do you plan to offer Men's Hightops in the future? 

  • Guaranteed! We have been receiving countless requests for hightops in men's sizing and are actively pursuing those designs now. Stay tuned for further information and announcements.

What is your return policy? 

  • Click here to read our Return Policy.

What is your privacy policy? In other words, how is my data stored and protected?

  • Click here to read our Privacy Policy.

What are your terms of service? 

  • Click here to read our Terms of Service, which will potentially put you to sleep.